答：在请柬上按右上角的音符图标，就能开启或关闭音乐。由于GOOGLE & SAFARI 浏览器官方限制，音乐不能自动播放，需要手动开启。其主要是因为不要打扰用户和不要浪费网络数据，以避免或减少打开网页时带声音的意外播放。
答：建议使用WIFI 或 4G 来开启请柬，网络稳定就能出现照片和音乐。照片和音乐比其他内容信息更需要时间去加载。
A1: You may refer to the customization process and select the favourable content information and features that you want to add to the E-invitation card. Upon checkout, the system will display the total amount to pay. After confirming everything is correct, you can place an order and make payment.
A2: No, you have to pay full amount when you checkout.
A3: Customers only need to fill in the information completely (name, contact number, event date and venue) in our website and send photos to our email.
A4: Generally it takes 14 working days and no urgent orders will be accepted. Our designers need to spend a lot of time and idea to design your customized E-invitation card.
A5: Three times. When the designer starts to design (first draft of the E-invitation card), customers will have to verify the information is correct. There will be second and third revision. The fourth revision shall be the final design. Customers shall inform any changes/amendments within 3 days after each draft is sent. E-invitation card draft may be made final in less than 3 revisions. (Should you need to modify it after it is made final, an additional fee will be charged.)
a. The content and information in the invitation can be modified (name, date, time, address, love quotes and etc).
b. The font layout, color and size can be modified.
c. The content of the RSVP.
d. Adjust the page order and modify the title.
e. Delete or add photos.
f. If the wedding or event is delayed due to unexpected circumstances, we will edit the date, time and location of the event accordingly without any charges.
a. Design template, style and color of E-invitation card.
b. Once the photos are emailed, all photos cannot be replaced/ changed.
A8：Yes, that’s before our designers start to design the first draft of the E- invitation card, you are not allow to change the style and color of E-invitation card. If you need to change it, you are to pay 50% surcharge of the total amount.
A9: No. If the wedding or event is cancelled, it can be customized to commemorate the wedding or event ceremony. You may also use the package for any event later.
Q10：You will get the link of E-invitation card after it is done. You can forward the link of E-invitation card to relatives and friends through WeChat, Whatsapp, Facebook or any other social network media.
A11: To turn the music on or off, click the music icon at the upper right corner on the E-invitation card. Due to the official restrictions of the GOOGLE & SAFARI browser, the music cannot be played automatically and needs to be turned on manually. The main reason is not to disturb users and not to waste network data, so as to avoid or reduce accidental playback with sound when opening web pages.
A12: It is recommended to use WIFI or 4G network to browse the E-invitation card, the photos and music will load when the network is stable. Photos and music consume more data and time than other content information.